Privacy Policy
Liraspin is committed to protecting the privacy and personal information of all users who access our online slot gaming platform. This privacy policy outlines how we collect, use, store, and safeguard your data when you interact with our services. We adhere to all applicable data protection regulations, including the General Data Protection Regulation (GDPR) and relevant Irish legislation. By using Liraspin, you acknowledge that you have read and understood the practices described in this document.
Information We Collect
When you register and use Liraspin, we gather various types of information necessary to provide our gaming services and ensure regulatory compliance. Personal data collected includes your full name, date of birth, residential address, email address, and telephone number. We also collect financial information such as payment card details, transaction history, and withdrawal requests to process deposits and withdrawals securely. Technical data is automatically gathered through cookies and similar technologies, including your IP address, browser type, device information, operating system, and gameplay patterns. Additionally, we collect identity verification documents such as passport copies, driving licences, or utility bills to comply with anti-money laundering regulations and age verification requirements. All information is collected through direct submission during registration, automated technologies during platform usage, and third-party verification services for identity confirmation.
How We Use Your Information
The information collected serves multiple essential purposes within our operations. We use your personal data to create and manage your gaming account, process all financial transactions including deposits and withdrawals, and verify your identity to prevent fraud and underage gambling. Your information enables us to provide customer support services, respond to enquiries, and resolve technical issues promptly. We analyse gameplay data to improve our gaming offerings, personalise your experience, and ensure safe gaming practices by identifying potentially problematic gambling behaviours. Communications regarding account updates, promotional offers (where you have consented), and important service announcements are sent using your contact details. We process your data to comply with legal obligations under Irish and European Union gambling regulations, including reporting requirements to regulatory authorities. Security monitoring utilises your information to detect suspicious activities, prevent unauthorised access, and protect both your account and our platform from fraudulent activities.
Data Sharing and Disclosure
Liraspin maintains strict controls over how your personal information is shared with third parties. We share data with payment processors and financial institutions solely to facilitate secure transactions and verify payment methods. Regulatory authorities and law enforcement agencies receive information when legally required or requested under applicable gambling legislation. Identity verification services access specific documents to confirm your age and identity as part of our licensing obligations. Technical service providers who maintain our platform infrastructure, customer support systems, and data storage facilities may process your information under strict confidentiality agreements. We do not sell, rent, or trade your personal information to marketing companies or unaffiliated third parties for their promotional purposes. In the event of a business merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, with advance notice provided to all affected users. All third-party processors are contractually obligated to maintain equivalent data protection standards and use your information only for specified purposes.
Data Retention and Security
We implement comprehensive security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Technical safeguards include encryption of data both in transit and at rest using industry-standard SSL/TLS protocols, secure servers housed in certified data centres, and regular security audits conducted by independent experts. Access controls ensure that only authorised personnel can view personal information, with all access logged and monitored for suspicious activity. We employ firewalls, intrusion detection systems, and anti-malware software to protect our infrastructure from external threats.
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account Information | 7 years after account closure | Regulatory compliance |
| Transaction Records | 7 years from transaction date | Financial regulations |
| Identity Documents | 7 years after verification | Anti-money laundering laws |
| Marketing Preferences | Until consent withdrawn | User consent |
| Technical Logs | 12 months | Legitimate business interest |
Following account closure, certain records are retained to comply with Irish Revenue requirements, gambling licence obligations, and financial regulations. After the mandatory retention period expires, all personal data is securely deleted or anonymised. You may request early deletion of specific data categories where no legal obligation requires retention. We conduct regular reviews of stored information to ensure we retain data only as long as necessary for legitimate purposes.
Your Privacy Rights
Under data protection legislation, you possess several rights regarding your personal information held by Liraspin. You have the right to access a copy of all personal data we hold about you, which will be provided within one month of your request. The right to rectification allows you to correct any inaccurate or incomplete information in your account profile. You may request erasure of your personal data where no legal obligation requires us to retain it, though this typically necessitates closing your account. The right to restrict processing enables you to limit how we use your information in certain circumstances, such as when contesting data accuracy. You can object to processing based on legitimate interests, including direct marketing communications, and we will cease such processing unless compelling legitimate grounds exist. Data portability rights allow you to receive your information in a structured, commonly used format for transfer to another service provider. To exercise any of these rights, contact our data protection officer through the designated email address provided on our website. We respond to all requests within the timeframes specified by GDPR, typically within one month. You also have the right to lodge a complaint with the Data Protection Commission in Ireland if you believe your privacy rights have been violated. We do not charge fees for processing privacy requests unless they are manifestly unfounded or excessive. Safe gaming features are integrated into your privacy settings, allowing you to set deposit limits, self-exclude, or take breaks from gaming activities to promote responsible gambling practices.